FAQ’s
Here are some answers to our most frequently asked questions.
If you have a specific inquiry, feel free to contact us directly.
What types of luxury cars do you offer for hire?
We offer a wide range of premium vehicles, including luxury sedans, sports cars, SUVs, and exotic models from brands such as Bentley, Lamborghini, Ferrari, Porsche, Mercedes-Benz, BMW, and Range Rover. Whatever your needs, we have a car to match your style.
Do I need a special license to rent a luxury car?
A standard, valid driver’s license is required for all rentals. International drivers must provide an international driver’s permit if their original license is not in English. We also require proof of identification, such as a passport for international renters.
What is the minimum age requirement to rent a luxury car?
The minimum age to rent is 25 years. Drivers under 25 may be able to rent a car, but they are subject to an additional young driver surcharge and may face restrictions on which vehicles are available for hire.
Is a security deposit required?
Yes, a refundable security deposit is required at the time of rental. This deposit will be authorized on your credit card and released once the car is returned in the same condition. The amount varies depending on the car model and the rental period, ranging from R10,000 to R50,000.
Can the car be delivered to my location?
Absolutely! We offer a convenient delivery and collection service to hotels, private residences, or any location in Cape Town. Delivery charges may apply depending on the location.
What is included in the rental price?
The rental price includes comprehensive insurance, standard mileage (usually up to 150 km per day), and 24/7 roadside assistance. Additional mileage, extended insurance options, or special requests may incur extra charges.
Are there any restrictions on where I can drive the car?
Our cars are intended for on-road use only. They must remain within South Africa unless prior arrangements are made. Certain remote or off-road areas may be restricted to protect the vehicle’s performance and condition.
What happens in case of an accident or breakdown?
If you’re involved in an accident or your car breaks down, our 24/7 roadside assistance service is available. You must notify us immediately, and we will provide guidance on how to proceed. Depending on the situation, we may offer a replacement vehicle at an additional cost.
How do I make a booking?
You can book online via our website, call our customer service team directly, or WhatsApp. For special requests or specific car models, we recommend making your booking in advance, especially during peak seasons.
Can I rent a luxury car for a special event or wedding?
Absolutely! We offer a variety of luxury and exotic cars for weddings, corporate events, and other special occasions. Chauffeur services can also be arranged to ensure a smooth and stylish experience.
Do you offer long-term rentals?
Yes, we offer discounted rates for long-term rentals, whether for a month or longer. For corporate clients or visitors planning an extended stay, please contact us directly to discuss tailored packages.
What payment methods do you accept?
We accept all major credit and debit cards, as well as EFT (Electronic Funds Transfer) payments. Cash payments may be considered on a case-by-case basis. A valid credit card in the driver’s name is required for the security deposit.
Can additional drivers be added to the rental agreement?
Yes, additional drivers can be added for a nominal fee. All additional drivers must meet the same age and license requirements as the primary driver.
Do you offer airport pickup and drop-off services?
Yes! We provide airport pickup and drop-off services to make your arrival and departure hassle-free. Please inform us of your flight details, and we will ensure that a luxury car is ready for you upon arrival. Delivery / Drop Off fees will apply.
Are there any mileage limits?
Our rentals typically include a daily mileage allowance of 150 km. If you exceed this limit, additional charges will apply based on the vehicle’s model and usage. For long trips, please inquire about extra mileage options in advance.
What happens if the car is returned late?
Late returns are subject to an additional charge. If you anticipate being late, please inform us as soon as possible. The charge will depend on the vehicle and the length of the delay.
Can I extend my rental period?
Yes, you can extend your rental period, but please inform us in advance. (at least 3 hours) Extensions are subject to vehicle availability and may incur additional charges.
What happens if the car gets damaged or stolen?
In case of theft or damage, please notify us immediately. Depending on the insurance policy chosen, the renter may be responsible for some or all of the costs. We offer an optional collision damage waiver (CDW) to reduce your liability.
